Question 1

What is New Era Epoxy Academy?

Accepted Answer

It is a hands-on trade school that teaches you how to install professional epoxy and concrete coating systems and how to run the business around them. Training happens on real floors in our warehouse, not in a lecture hall.

Question 2

How do I enroll in the masterclass?

Accepted Answer

Pick your campus and dates on the registration page, fill in your details, and submit. We confirm your seat and walk you through everything else.

Question 3

Do I need any experience to take the course?

Accepted Answer

No. The masterclass is built for complete beginners and for working contractors who want to sharpen their finish quality, so you can start from zero.

Question 4

Who is this course for?

Accepted Answer

Anyone serious about entering or leveling up in the epoxy flooring trade: new installers, handymen, remodelers, and crews adding a new service line.

Question 5

How long is the training?

Accepted Answer

It is a 4-day masterclass, with the majority of class time spent on practical, on-the-floor work.

Question 6

Where are classes held?

Accepted Answer

We run the masterclass at our Austin campus.

Question 7

Can I reserve a seat online right now?

Accepted Answer

Yes. The registration form lets you lock your Austin date in a couple of minutes.

Question 8

How many seats are in each class?

Accepted Answer

Seats are kept limited so the training stays truly hands-on and one-on-one. Call us to confirm current availability for your date.

Question 9

What happens after I submit the registration form?

Accepted Answer

Your seat is recorded, you get a confirmation, and our team follows up to finalize the details for your class.

Question 10

Do you offer private or group training?

Accepted Answer

We can talk through private and group options for teams. Call us and we will tailor something that fits your crew.

Question 11

Is there an age requirement?

Accepted Answer

Epoxy work involves machinery and chemicals, so participants should be adults able to work safely on a jobsite. Reach out if you have a specific situation.

Question 12

What should I bring to class?

Accepted Answer

Comfortable work clothes and closed-toe shoes you do not mind getting dirty. Materials and tools for the training are provided.

Question 13

What should I wear?

Accepted Answer

Dress for messy, physical work: long pants, a t-shirt or work shirt, and sturdy closed-toe footwear. Epoxy does not come out of clothes.

Question 14

Do I need to bring my own tools?

Accepted Answer

No. We supply the tools and materials you will train with so you can focus on learning the technique.

Question 15

Can two people from the same company attend together?

Accepted Answer

Yes, and it is a great way to bring a crew up to speed at once. Call us about booking multiple seats.

Question 16

How far in advance should I register?

Accepted Answer

As early as you can. Seats are limited and popular dates fill, so booking ahead secures your spot.

Question 17

What if my preferred date is full?

Accepted Answer

Choose the next open date, or call us to get on the list for a future cohort so you do not miss out again.

Question 18

Is lunch or food provided?

Accepted Answer

Plans vary by session. Call us before your class and we will tell you exactly what to expect for the day.

Question 19

Can I tour the facility before signing up?

Accepted Answer

Reach out and we will see what we can arrange. The easiest first step is a quick phone call to answer your questions.

Question 20

How do I know this is right for me?

Accepted Answer

If you want a real, in-demand skill and a path to your own income in flooring, it is a strong fit. Call us and we will be straight with you.

Question 21

How much does the masterclass cost?

Accepted Answer

The 4-day masterclass is $1,899, all-inclusive.

Question 22

What does the price include?

Accepted Answer

It is an all-inclusive quote: the training plus the materials you use during the course, with no hidden costs.

Question 23

Are there any hidden fees?

Accepted Answer

No. We give you one transparent, all-inclusive number so you know exactly what you are paying.

Question 24

Do you offer payment plans?

Accepted Answer

Call us to discuss payment options. We would rather talk it through than have cost keep you from starting.

Question 25

Is the price per person?

Accepted Answer

Yes, the $1,899 is for one seat in the masterclass. Ask us about booking more than one.

Question 26

Why is the course worth it?

Accepted Answer

One good epoxy floor can pay for the entire course, and you leave with a repeatable skill you can charge for again and again.

Question 27

How fast can I make my money back?

Accepted Answer

Many installs are priced in the thousands, so a single completed job can cover your tuition. Call us and we will walk through the math for your market.

Question 28

Do you offer discounts?

Accepted Answer

Reach out and ask. The best way to talk pricing and any current offers is a quick call.

Question 29

What is your refund policy?

Accepted Answer

Call us before you book and we will explain the policy clearly so there are no surprises.

Question 30

Can I get a receipt or invoice for taxes?

Accepted Answer

Yes. Let us know you need documentation and we will provide it.

Question 31

Is financing available?

Accepted Answer

Ask us directly. We are happy to talk through ways to make the investment work for you.

Question 32

Does the price change by campus?

Accepted Answer

The masterclass is $1,899 at every campus, no matter where you train.

Question 33

What is the cost compared to learning on my own?

Accepted Answer

Trial and error wastes expensive material and burns customer trust. The course shortcuts months of costly mistakes.

Question 34

Are materials really included?

Accepted Answer

Yes. The materials you train with during the masterclass are part of the all-inclusive price.

Question 35

Will I need to buy equipment after the course?

Accepted Answer

To run jobs you will eventually invest in your own kit. We teach you exactly what to buy and what to skip so you spend wisely.

Question 36

Is there an extra charge for the Spanish instruction?

Accepted Answer

No. We teach in English and Spanish at no extra cost.

Question 37

Do you price-match other schools?

Accepted Answer

Call us. We will focus on the value you get here rather than just a number on a page.

Question 38

Can my employer pay for my seat?

Accepted Answer

Absolutely. Many attendees are sent by an employer. We can provide whatever documentation your company needs.

Question 39

Is a deposit required to hold my date?

Accepted Answer

Call us to confirm how to secure your specific date. We will make it simple.

Question 40

What is the single biggest value of the course?

Accepted Answer

You walk out able to produce a floor a customer will pay top dollar for, which is the whole point of the training.

Question 41

What are the class dates?

Accepted Answer

Austin runs in August. Check the registration page for the exact days and availability.

Question 42

What time does class start each day?

Accepted Answer

Class days follow normal working hours. We confirm the exact start time with you before your session.

Question 43

How many hours per day is the training?

Accepted Answer

Expect full working days so you get maximum hands-on time. We will share the daily schedule when you enroll.

Question 44

Is the course four days in a row?

Accepted Answer

Yes, the masterclass runs as a focused multi-day block so the skills build on each other.

Question 45

What is a typical day like?

Accepted Answer

Short instruction on the concept, then you get on the floor and do it. The majority of the time is hands-on practice.

Question 46

Is the class mostly classroom or hands-on?

Accepted Answer

Mostly hands-on. We believe in learning by doing, so most of your time is spent working on real surfaces.

Question 47

Will I actually pour epoxy myself?

Accepted Answer

Yes. You mix, prep, and apply real systems with a coach beside you, not just watch a demo.

Question 48

Do you offer weekend classes?

Accepted Answer

Dates vary by cohort. Call us and we will tell you what is coming up that fits your schedule.

Question 49

Can I attend only part of the course?

Accepted Answer

The masterclass is designed as a complete sequence, so attending all four days gives you the full skill set. Call us if you have a scheduling conflict.

Question 50

What if I miss a day?

Accepted Answer

Talk to us as early as possible. We will work with you to keep your training on track.

Question 51

How often do new classes run?

Accepted Answer

We run cohorts across spring and summer. Check the registration page for the next open date.

Question 52

Can I switch my date after registering?

Accepted Answer

Reach out and we will do our best to move you to another open cohort.

Question 53

Is there homework or study before class?

Accepted Answer

No prep is required. Come ready to work and learn, and the curriculum takes you from there.

Question 54

Do you offer online or virtual training?

Accepted Answer

Epoxy is a feel-it-in-your-hands trade, so the masterclass is in-person and hands-on by design.

Question 55

How small are the groups?

Accepted Answer

Groups are intentionally small so instructors can give one-on-one attention. Call to confirm the size for your date.

Question 56

What months can I train in Austin?

Accepted Answer

Austin sessions run in August.

Question 57

Can I come back for a refresher later?

Accepted Answer

Reach out down the road and we will talk about options to sharpen specific skills.

Question 58

Will I leave with finished sample boards?

Accepted Answer

You will get real, repeated reps applying systems. Ask us about what you take home from your session.

Question 59

Is the pace too fast for a beginner?

Accepted Answer

No. Instructors meet you where you are and let you progress at your own pace within the four days.

Question 60

What will I learn in the masterclass?

Accepted Answer

The full epoxy coating process: moisture testing, barriers, repair and leveling, priming, application of multiple systems, machinery, pricing, and the business side.

Question 61

What are the core modules?

Accepted Answer

Moisture testing, moisture barriers, flooring repair and leveling, primer and base coat, tools and equipment, job pricing, hands-on applications, and machinery and removal tooling.

Question 62

Do you teach metallic epoxy?

Accepted Answer

Yes. Metallic systems are a core part of the hands-on training, including how to create movement and depth.

Question 63

Do you teach flake (chip) systems?

Accepted Answer

Yes. You learn to broadcast, manage, and top-coat flake systems for durable, attractive floors.

Question 64

Do you cover glitter and specialty finishes?

Accepted Answer

Yes. Specialty applications like glitter and metallic are part of the curriculum so you can offer premium looks.

Real jobs, real technique

The video library

Want to learn this for real?